We aim to make the payment process as convenient and flexible as possible for our patients. We offer various payment options to accommodate your needs:

1. Credit/Debit Cards: We accept major credit and debit cards, ensuring secure transactions for all services rendered.

2. Bank Transfers: You can opt for bank transfers for larger payments, providing a reliable option for managing your healthcare expenses.

3. Cash Payments: For those who prefer it, cash payments are accepted at our office locations, allowing for immediate processing.

4. Insurance Claims: We work with various insurance providers to facilitate claims and reimbursements. Our team can assist you in understanding your coverage and navigating the claims process.

5. Payment Plans: For extensive treatments, we offer flexible payment plans to help you manage costs more comfortably. Speak to our team for details.

Secure and Transparent

We prioritize your security and transparency in all transactions. You will receive detailed invoices and receipts for your records, ensuring clarity in your healthcare expenses.

If you have any questions about our payment options or need assistance, please don’t hesitate to reach out to us!

• Our Step-by-Step Support:

  1. Pre-Admission Guidance:

     • We assist you with all necessary paperwork and documentation prior to your admission, ensuring a smooth entry into the healthcare facility.
     • Our team will help you understand what to expect during your hospital stay.

  2. Admission Process:

     • Upon arrival, we guide you through the admission process, helping you complete any required forms and settling into your room.
     • Our staff will coordinate with the hospital to ensure your medical records are in order.

  3. Personalized Care Coordination:

     • Throughout your stay, we facilitate communication between you and your healthcare team, ensuring that all your questions and concerns are addressed promptly.
     • We monitor your treatment progress and provide emotional support as needed.

  4. Discharge Planning:

     • As your treatment concludes, we assist in creating a comprehensive discharge plan that includes follow-up appointments, medication instructions, and recovery resources.
     • Our team will ensure you understand your post-discharge care to promote a smooth recovery at home.

  5. Post-Discharge Support:

     • Even after you leave the hospital, Care Buddy remains available to answer questions, provide resources, and support your ongoing health needs.

  Your Health is Our Priority!

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Our International Patient Coordinator will liaise between you and the hospital. He will arrange your appointments as well as the referrals that will be needed for various services like the outpatient clinic, laboratory and pathology, medical imaging, and inpatient surgical procedures.

Depending on your budget, we can arrange accommodation for you and your attendant close to the hospital at nearby guest houses, service apartments or luxurious 5-star hotels. Facilities like hospital visits, on-call doctor, cab services and emergency ambulance can also be arranged by us.

Sure. Before your arrival, our International Patients Services Team will send you the name and contact details of the staffer being sent to meet you. This person will escort you to the hospital or accommodation. If you are unable to find the person sent to pick you up, all you need to do is call our hospital helpline.

Certainly. Once you confirm your visit to our facility for medical treatment, we will send a visa requisition letter to the Indian Embassy in your country. A copy of the letter will be marked to you. Please send us the following details via email if you want us to send a visa requisition letter to the Indian Embassy in your country:

• Patient’s name and passport number
• Medical escort’s name and passport number
• Country
• Your tentative date of arrival at Fortis for treatment Note
• If you are traveling on a medical visa, you are required to register at the Foreigner’s Regional Registration Office within 14 days of your arrival. Our team will help you with all these formalities.
• Patients from Pakistan and Bangladesh are required to register with the nearest Police Station or Police Commissioner’s office within 24 hours of arrival. Refer to your Visa/ Transit document for instructions.
• Please bring 10 passport size photographs with you for the above formalities.

AskUs Healthcare is a dedicated medical tourism service provider committed to connecting patients with high-quality healthcare options worldwide. Our mission is to simplify the healthcare journey for individuals seeking treatments abroad, offering personalized support from initial inquiries to post-treatment follow-up.

Our Services:

1. Personalized Consultations: We assess your medical needs and match you with top healthcare providers and specialists based on your specific requirements.

2. Comprehensive Travel Assistance: We help with travel arrangements, including visa assistance, flights, accommodations, and local transportation, ensuring a hassle-free experience.

3. Expert Coordination: Our team coordinates all aspects of your medical care, from appointment scheduling to follow-up consultations, making the process seamless.

4. Patient Support: We provide ongoing support throughout your healthcare journey, answering questions and addressing concerns to ensure your comfort and satisfaction.

Our Vision:

At AskUs Healthcare, we believe in empowering patients to make informed decisions about their health. We are dedicated to maintaining the highest standards of care and facilitating access to advanced medical treatments in a safe and supportive environment.

Why Choose Us?

• Expertise: Our team comprises healthcare professionals with extensive experience in medical tourism and patient care.
• Global Network: We collaborate with accredited hospitals and renowned specialists across various countries, ensuring you receive top-notch medical services.
• Commitment to Care: We prioritize your health and well-being, providing compassionate support throughout your journey.

Whether you’re seeking affordable treatments, specialized care, or a second opinion, AskUs Healthcare is here to guide you every step of the way.